Terms of Service

1. Introduction

Welcome to The Sign Makers! These Terms of Service govern your use of our website, shop.thesignmakers.com, and any purchases made through it. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree, please do not use our services.

2. Ordering & Payments

• All prices are listed in GBP (£) and exclude VAT where applicable.

• We accept major payment methods, including credit/debit cards, PayPal, and Shopify Payments.

• Orders are only processed once full payment is received.

3. Shipping & Delivery

• We aim to dispatch orders within the timeframe specified on each product page.

• Delivery times vary depending on location, courier services and artwork approval.

• We are not responsible for delays due to third-party couriers or unforeseen circumstances.

4. Returns & Refunds

• Refunds are available for faulty or incorrect items.

• Custom-made or personalised items are non-refundable, unless defective.

• For full details, refer to our Refund Policy.

5. Intellectual Property

• All content, including images, logos, and product designs, are the property of The Sign Makers and may not be copied, modified, or used without permission.

6. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

• We provide our signage products "as is" and do not guarantee specific business outcomes from their use.

7. User Conduct

By using our website, you agree not to:

• Violate any laws or regulations.

• Provide false or misleading information.

• Attempt to hack, disrupt, or damage our website.

8. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The latest version will always be available on our website.

9. Contact Information

For any questions, please contact us at shop@thesignmakers.com