Shipping

ORDER PROCESSING: 

Please allow 1 - 2 business days to process your order. 

SHIPPING 

Orders are generally shipped within 3 - 5 business days. For custom orders, artwork approval and other factors may affect this time frame.  

All shipping charges for your order will be calculated and displayed at checkout. 

Some items may incur higher shipping costs depending on size, weight or bulk.

REFUNDS, RETURNS AND EXCHANGES 

Due to the customised nature of our products, we do not accept returns. If however, there is a fault with your item, and if the item is unused and in its original condition, we can exchange the item. 

In the event that your order arrives damaged in any way, please email us as soon as possible at shop@thesignmakers.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. 

If you have any further questions, please don't hesitate to contact us at shop@thesignmakers.com